This accessibility statement applies to all parish council sites managed by Grasshopper Hosting. This includes East Leake Parish Council: https://east-leake.gov.uk

All websites listed above have an accessibility menu which allows users enhanced control of:

• Keyboard navigation
• Page reading utility
• High contrast display
• Highlighted high contrast hyperlinks
• Adjustable text size
• Text spacing control
• Dyslexia friendly display
• Large curser and reading rule

In addition they are all individually authored and edited to ensure images are described and links are appropriately name (i.e. NOT ‘click here’).

These websites are run by Grasshopper Hosting. We want as many people as possible to be able to use these websites. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet (Link to AbilityNet) has advice on making your device easier to use if you have a disability.

How accessible these website are

We believe that all our websites are fully accessible but as they are working sites updated regularly very often with third party material it may be in the future that this is not always so. The issue with PDF file formats is one that each Parish Council will have to consider. Currently it is recommended that documents be published as HTML web pages rather than PDF documents. This could have huge implications for Parish Councils but currently is only a recommendation not a requirement.

Grasshopper Hosting use a web accessibility checker (Wave Web Accessibility Tool Link to Wave) to monitor all aspects of our websites . It should be noted that web accessibility checkers do not tell the whole story, particularly when authoring sites in WordPress has some limitations of the way code can be edited.

One such error this is a known issue with the Google Captcha system and is beyond our control. Wave reports this as an error but actually is part of the Captcha coding and would not affect accessibility in any way. Due to the fact that it is in the site template it will appear as an error on every page. To tamper with this would compromise the security of the website.

Wave will also report contrast errors. Contrast errors reported are not relevant as the accessibility menu addresses this issue.

If you have any concerns please contact Grasshopper Hosting by email info@grasshopper-hosting.co.uk

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email info@grasshopper-hosting.co.uk giving:

• • exact details of the information you require
  • a contact email address

We’ll consider your request and get back to you in five working days.

If you cannot access our ‘contact us’ page, email us info@grasshopper-hosting.co.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email us info@grasshopper-hosting.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We do not provide a public access facility. If contact by email is not adequate then it may be possible to book a telephone call or video conference discussion.

Technical information about this website’s accessibility

Grasshopper Hosting is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Link to Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 22 August 2020. It was last reviewed on 12 May 2024.

This website was last tested on 12 May 2024. The test was carried out by Grasshopper Hosting

We use a third party web accessibility checker (Wave Web Accessibility Tool Link to Wave) to monitor all aspects of our websites .

You can read the full accessibility test report by requesting it from Grasshopper Hosting