The Rushcliffe Customer Services Centre is in West Bridgford Police Station on the corner of Rectory Road and Bridgford Road. There is also a contact point at East Leake Parish Council offices on a Tuesday morning 9.00am – 12.30pm – No appointment necessary.


Rushcliffe Community Contact Centre, Rectory Road, West Bridgford, Nottingham, NG2 6BU.


RCCC Location Map and Close up RCCC Map.


Open for face to face customers from 8.30am to 5pm, Monday to Friday, and from 9am to 1pm on the first Saturday of every month.
For planning enquiries: A duty planner is available at the Rushcliffe Community Contact Centre for face to face enquiries Monday to Friday from 9.30am – 1pm and 2pm-4.30pm
For housing enquiries: Housing advisors are available at the Rushcliffe Community Contact Centre for face to face housing enquiries Monday to Friday from 8.30am – 4.30pm.

Email us:

You can contact the Council at
If you wish to contact a specific member of staff, Council email addresses have the format:

Call us:

You can telephone the Council on 0115 981 9911. We are open for calls from 8.30am to 5pm, Monday to Friday.
We have a 24 hour telephone payments hotline – 0115 914 8533. You use this for paying council tax, business rates, hire of facilities, rental of home alarms, pest control treatments, waste collection and rents for business premises, septic tank and cesspool emptying. We accept Switch, Visa Delta, Solo, Visa, Mastercard and Maestro.


In the event of an emergency such as flooding contact us on our emergency hotline0115 981 1143

Visit one of our contact points

We have several contact points throughout the borough:
East Leake contact point: Parish Council Office, Main Street LE12 6PF. Tuesday 9am-12.30pm.