The Rushcliffe Customer Services Centre is located at Fountain Court, Gordon Rd, West Bridgford, Nottingham, NG2 5LN.
Monday – 8:30am–5pm
Tuesday – Closed
Wednesday – Closed
Thursday – 8:30am–5pm
Friday – 8:30 am–4:30 pm
Saturday – Closed
Sunday – Closed
There is also a contact point at East Leake Library on a Wednesday morning 8.30am – 12.30pm – No appointment necessary.

 Email us:

You can contact the Council at
If you wish to contact a specific member of staff, Council email addresses have the format:

Call us:

You can telephone the Council on 0115 981 9911. We are open for calls from 8.30am to 5pm, Monday to Friday.
We have a 24 hour telephone payments hotline – 0115 914 8533. You use this for paying council tax, business rates, hire of facilities, rental of home alarms, pest control treatments, waste collection and rents for business premises, septic tank and cesspool emptying. We accept Switch, Visa Delta, Solo, Visa, Mastercard and Maestro.


In the event of an emergency such as flooding contact us on our emergency hotline0115 981 1143